FAQS

Do you ship?
      Yes — we ship all over the world! You can head to the check out section of the site and enter your address to see if we ship to your location and how much it will cost to get there.
      Keep in mind, if you have your items shipped, there may be additional duties and taxes to pay upon the arrival of your package. Please also note, we cannot refund original shipping fees on any returns.
As a customer, how do I cancel my order?
      Cancellations of items only can be initiated by reaching out to our Customer Experience team within minutes of your order being placed. Please reach out to us over Live Chat during our business hours, so we can update your order.
      If we are not available over Live Chat, please send an email with the subject line "Cancellation" .
      If your order has been fulfilled and shipped out, please accept the package upon delivery! We will be able to work towards a solution for the return as soon as the order is in your possession.
Will I have to pay for shipping?
      There is a flat rate shipping fee for shipments. Keep in mind there may be additional fees for duties and taxes to pay upon the arrival of your package, especially if you are having your items shipped to express delivery.